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Privacy Policy

It describes how we collect, use, and protect your personal information when you visit and make purchases on our website, in compliance with the General Data Protection Regulation (GDPR).

1. Information we collect:

 

1.1 Personal Information

When you make a purchase or register an account on our site, we may request personal information such as your name, email address, phone number, and shipping address. This information is necessary to process and deliver your order correctly.

1.2 Payment Information

We collect payment information, such as credit card numbers or other payment methods, through a secure system. We do not store payment information on our servers.

1.3 Browsing Information

We automatically collect information about your browsing on our site, such as IP address, browser type, pages visited, and browsing time. This helps us improve the user experience and offer more relevant products.

2. How we use your information:

 

2.1 Purpose of use

We use your personal information to:

  • Process and deliver your orders.
  • Send communications related to your order, such as confirmations and shipping updates.
  • Provide information about products, promotions, and events, provided you have given explicit consent.
  • Improve the user experience and personalize the content on our site.

2.2 Legal Basis for Processing

We process your personal information based on different legal grounds, including:

  • Performance of a contract (e.g., to process your orders).
  • Compliance with legal obligations.
  • Your explicit consent for marketing purposes.
  • Legitimate interests, such as improving our services and protecting our site.

3. Information sharing:

 

3.1 Service providers

We may share your personal information with third parties who provide services on our behalf, such as payment processors, logistics companies, and hosting providers. These third parties have limited access to the information and are required to protect it and comply with the GDPR.

3.2 International transfers

If your information is transferred outside the European Economic Area (EEA), we ensure that such a transfer is made in accordance with the GDPR by applying appropriate security measures.

3.3 Legal requirements

We may disclose your personal information if required by law or if we believe such action is necessary to comply with a court order, protect our rights, or ensure the safety of our users.

4. Information security

We have implemented strict technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, it is important to remember that no method of data transmission or storage is 100% secure.

5. Your Rights:

 

5.1 Right of access

You have the right to request access to your personal information that we hold. You can make an access request via the email provided below.

5.2 Right to rectification

You have the right to request the correction of inaccurate or incomplete personal information.

5.3 Right to erasure

In certain circumstances, you have the right to request the deletion of your personal information, for example, when it is no longer necessary for the purposes for which it was collected.

5.4 Right to restrict processing

You have the right to request the restriction of the processing of your personal information in certain situations.

5.5 Right to data portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller.

5.6 Right to object

You have the right to object to the processing of your personal information for reasons related to your particular situation, including processing for direct marketing purposes.

5.7 Right to withdraw consent

If the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time.

5.8 Right to lodge a complaint

If you believe that your rights have been violated, you have the right to file a complaint with the relevant data protection authority.

6. Cookies

Our website uses cookies to enhance the user experience, store your preferences, and track information about visits. You may choose to disable cookies in your browser settings, but this may affect the functionality of the site.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. We recommend that you review this page regularly to stay informed about how we protect your information.

8. Contact

If you have any questions about our Privacy Policy or how we handle your personal information, please contact us via email at: [email protected].